Credit notes
The write-off that stops.
Goods go back, the invoice is already out, and the credit turns up days later. Until month-end, neither the site nor finance knows where it got to. Finio puts both of them on the same line, in real time.
How it runs
Two people, one event, no way to see each other.
Goods go back at the door
2 crates rejected · Tue 5 Aug, 14:20
The invoice is already out
INV-884606 · £571.40, in full
Operations
Sent the crates back
Assumes a credit is coming. Never finds out whether one did.
Finance
Approves the £571.40
Nothing on the invoice says anything went back.
Blind both ways, until month-end
Finio stands in the gap
Both sides on the same line, the minute it happens
The credit note arrives
Thu 7 Aug, 09:05 · CN-90188 · −£38.50
Read, and matched to the invoice it belongs to
The credit lands on the invoice before it is paid — not on next month’s write-offs.